Account Reinstatement


1. ASSESS
We thoroughly research your account. This goes far deeper than simply reading your suspension notice. We run reports, search for trouble areas and ask you key questions.

2. CALL
We discuss our findings and work with you to determine the root cause of the issue. Our experienced consultants apply e-Commerce Account Reinstatement intelligence and business know-how to address key account issues.

3. WRITE
We create a customized appeal letter that answers e-Commerce’s concerns. The Plan of Action is unique to your business. Your first appeal letter will be ready for submission in 2 business days.

4. FOLLOW UP
Many suspensions require more than one Plan of Action to e-Commerce’s approval. Our team provides additional letters, escalation strategies and follow-up as needed – for one flat rate.

5. ADVISE
Once your account is reinstated, we provide suggestions for keeping your account healthy and active.